"I’m a new rider with little experience, and their employees helped explain the purposes of different gear to me."
"The sales reps are knowledgeable, friendly, and patient."
"One of the few businesses that has improved steadily over the years"
"The salesperson never emailed me my receipt?!"
"I needed second jacket while my other was out for repairs. The staff was friendly and knowledgeable when helping me find jackets that met my criteria. Thanks again Harrison St crew! They reminded me cycle gear has a 30 day return policy, and the jacket carries a 2yr warranty serviceable right at the store! I wouldn't have asked, given the value of the sale, but they made it clear they want riders the be happy with their choice to use Cycle Gear. Rock on!"
"All good experience, knowledge sales, good discount"
"The whole staff genuinely care about their customers, they make sure we riders or family of riders have the proper knowledge and gear when they get on the road. "
"Went there to with a budget of $200 to get a helmet, gloves, and a riding jacket. The employe that helped me found everything I needed quickly. "
"Great selection, friendly staff, good prices"
"I was interested in a very specific helmet. Though the one I wanted was not in stock the salesman was very helpful and brought out his own helmet to show me all about the features. "
"- people are friendly, knowledgeable, and helpful
- were able to price match revzilla no problem (thank you!)
- the installation for headset was imperfect (the speaker fell out of position and needed to be readjusted)
- the EVO pinlock for my helmet was not installed / given to me at purchase, a friend noticed a few days later and i had to go back and get it (for a $400 helmet)"
"Outstanding customer experience "
"Great customer services, explain what would be the best product for my need . "
"I stopped in to look at some bluetooth devices for my new helmet. They not only had a great selection, but they helped me find one that worked great with my helmet. They even installed it and gave me a quick lesson on how to use it. I will definitely return. "
"I was having trouble with my Sena. When I came in the gal ( sorry forgot name) that helped me really knew what she was doing and got me all sorted and on my way with music in my ear. "